Susie—a long-time student of How to Be Invisible— runs a Web site that has to do with buying, selling and repairing old outboard motors. She uses a man’s name (I’ll call him John) because she believes—rightly or wrongly—that anyone interested in old outboards might pay her less attention if they knew she was a woman.
She lists only a mailing address (a “ghost” address) and an e-mail address on her site. From time to time, she receives a request via e-mail for a phone number so that the sender can speak with John personally. If you were in this position, how would you respond to such a
request?
In Susie’s case, she e-mails back that she [“John”] does business only by snail mail and e-mail. That reply normally suffices. However if the request involves what appears to be an emergency, she e-mails the man for his telephone number and then calls him from a cell phone with ID blocking.
“John is not here today,” she says, “but I can solve your problem,” and of course she can, because she owns the business. Remember, she has not revealed her own telephone number so there will be no possibility of the man ever calling her back.
But what if a caller insists upon a phone number so he can call John another day? Should that ever happen, Susie—who is determined to maintain her privacy—is prepared with an answer:
“Unfortunately, sir, John is completely deaf, which is why he uses only e-mail or snail mail. But he sure knows a lot about old outboard motors, doesn’t he!”
She lists only a mailing address (a “ghost” address) and an e-mail address on her site. From time to time, she receives a request via e-mail for a phone number so that the sender can speak with John personally. If you were in this position, how would you respond to such a
request?In Susie’s case, she e-mails back that she [“John”] does business only by snail mail and e-mail. That reply normally suffices. However if the request involves what appears to be an emergency, she e-mails the man for his telephone number and then calls him from a cell phone with ID blocking.
“John is not here today,” she says, “but I can solve your problem,” and of course she can, because she owns the business. Remember, she has not revealed her own telephone number so there will be no possibility of the man ever calling her back.
But what if a caller insists upon a phone number so he can call John another day? Should that ever happen, Susie—who is determined to maintain her privacy—is prepared with an answer:
“Unfortunately, sir, John is completely deaf, which is why he uses only e-mail or snail mail. But he sure knows a lot about old outboard motors, doesn’t he!”
I can understand her trying to protect her privacy. However, what does she do for customers where they need to contact her in an emergency and they do not have a computer? The only practical way would be for her to give out a phone number. What about her having a virtual 800 number? They would leave a message so she could call them back as described above, yes?
ReplyDeleteI read somewhere that there are phone cards that can change your voice to sound male or female. Never tried them though!
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